This where we can discuss ScottradeELITE, our premier platform for the active trader.

How do I know what it is I don't know?!?!

Lately I have been getting a number of emails from people asking questions about specific products that we have. Questions on anything from basic "how to's" and very complicated ones as well. In that light, I wanted to take a quick moment to remind everyone of the different areas that we have to help you learn the products and about the markets. We have added quite a bit of information over the last two years and sometimes it can be a little overwhelming. So where can you go for help?

1. First and foremost: your branch. They are hear to help you. Call or stop by and ask them for tutorials or specific questions. They are a very knowledgable group that wants to help you out.

2. www.scottrade.com. Here you will see a link to webcast on the top menu. We have tutorials on all the products we offer. There are quite a few so you may have to scroll through to find the exact one you want to see, but I am willing to bet it is in there. Most of them are no more than 10 minutes long, so it does not take much time to get through them. There are a few that I have filmed for ScottradeELITE that exceed that 10 minute mark. These are in-depth tutorials about specific tools. With all of these, there is a short webcast in addition to the longer more in-depth one.

3. The Knowledge Center. My good friend the Education Gal and her team have done a great job getting a ton of information in one place. Once you have logged into your account you will see the Knowledge Center tab on the top. Here you can find product information but also general market educational materials as well. This is truely a wealth of knowledge that is waiting to be tapped. Check it out, search out an answer and take it all in.

4. This Online Community. This is a big part of why you are here right? Ask questions in the threads. Find people that trade like you do. Here you have access to other traders, investors, Scottrade Product Analyst, and so many more. The amount of market knowledge that exist between all the participants here is non-measureable.

5. Scottrade User Summits. These are in person seminars that provide product tutorials over a day long session. You have the opportunity to ask us questions in person and hear what others have to say as well. You will often see the upcoming shows here in the community or in the knowledge center online.

6. Branch Seminars. These are smaller events that really focus on personal interaction. Check with your branch to see when they have a seminar scheduled and what the topics are.

I hope this helps out. Always let us know what your questions are so we can help out.

Todd


Posted by The ELITE Trader on Nov 10, 2009 8:47 AM CST

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